Member Support
Our customer support team would love to help you with any questions you have regarding your pensions or your Penny account 🙋♂️
Penny does not give financial advice.
Browse help articles ⇲
Helpful summaries about the key features of the Penny pension account, and the details of how pensions work.
Live chat with support ↘
Click the live chat icon at the bottom of your screen to talk to a member of our support team. We're open 9am to 5pm Monday to Friday.
Scheme support
For queries related to the Penny Pension Scheme. Please send all Letters of Authority and Transfer related communications to transfers@pennypensiontracing.com
Rated excellent on Trustpilot
We’re working hard to build a new kind of pension that works in an age of many jobs, and we’re proud to be recommended by our members.
“Really good to be able to see your pensions in one place, particularly if you've changed jobs a lot”

Andy Hillman

“They do all the hard work tracking everything down... I can choose how my money is invested”

Lewis Stones

“Penny put all my old pensions into one pot. Perfect for the modern person who doesn't stay in one job”

Mr H
